FAQ

Can anyone take the free trial?
Yes, as long as you have a valid email address.

Can I run a test without using my mail server?
Yes our test system accepts email from any email accounts on file.

How long is the Free Trial?
24 hours.

Does the trial have any limitations?
Only one. You can only test from the email address you provided at free trial sign up as your testing address.

Can I test from multiple mail servers, email accounts?
Not for the free trial, you can only test from the test email address you provide. Subscribers are able to test from all the email addresses they add to their account at no extra charge.

I sent a test and can't see it in the system dashboard. Help?
Make that the system has the sending email address on record as a sending email address.

How do I know which email addresses the system will accept from me?
Just review the Account details screen.

What are the current test email addresses to which I should send my tests?
They are listed in the Test Center at http://www.emailreach.com/SendTest.aspx

Can I talk to someone about my test results? I have some questions.
Sure, we welcome subscriber questions on how they can send smarter email. Send your questions to info@emailreach.com

I never got the activation email for the trial.
Send us an email at info@emailreach.com. We'll look it up and send it to you.

The system says my email address is already in the database.
Send us an email at info@emailreach.com. We'll help you to move email addresses between active accounts.

What general tips do you have to make by email smarter?
Review our Resources section.